Returns & Exchanges
At Cult Store, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all unused items. Simply ensure your gear is in its original condition with tags attached to qualify for a full refund or size replacement.
Return Process
- 1.Initiate Your Request
Log into your Cult Store account and navigate to the 'Order History' section to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags and labels are intact to maintain eligibility for a refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided in your confirmation email and securely attach it to the outside of your package.
- 4.Drop Off and Track
Hand over your package at any authorized courier location and keep your tracking number handy until your refund is processed.